All Solutions
Resorts & Beach Clubs

Serve Guests Anywhere on Property

From poolside cabanas to beachfront loungers, let guests order food, drinks, and request services from wherever they're relaxing. No more walking to the bar, calling the front desk, or waiting for roaming staff.

QR chat Voice Phone callsone AI Captain, 90+ languages
40%
More orders from remote areas
12 min
Average delivery to pool/beach
28%
Higher F&B revenue per guest
70%
Fewer front desk calls
60%
Reduction in order-taking staff

Where You Can Place QR Codes

Pool Area
Loungers, cabanas, poolside tables
Beach
Beach beds, umbrellas, water sports desk
Rooms & Villas
In-room dining, villa service
Spa & Wellness
Treatment rooms, relaxation areas
Gardens & Lawns
Outdoor seating, event spaces
Sports Facilities
Gym, tennis courts, golf clubhouse

Your toolkit

The FullGuest tools resorts run on

All included in one platform — no extra subscriptions to stitch together.

The whole operation

Not just ordering — FullGuest runs the whole resort

The AI Captain is what your guests see. Behind it is one platform running your floor, your back office and your money — so you stop paying for, and stitching together, half a dozen separate tools.

Front of house
For your guests
  • Order food, drinks & anything else from any lounger, cabana, villa, spa or lawn — chat, voice or a phone call, 90+ languages
  • Book rooms, villas, spa treatments, tours & tables direct — commission-free
  • Web check-in before arrival; guests track every order and request live
Floor & back of house
For your operation
  • Every order & request routed to the right team with the exact spot — "Pool Lounger 23", "Villa 7"
  • Kitchens on a live KDS; one central kitchen supplies every outlet with recipe costing & auto-reorder
  • Housekeeping, maintenance & staff shifts tuned to occupancy; SOPs, training & licences tracked
Back office
For your money
  • One folio per guest across room, F&B, spa & activities — settle at checkout
  • Payments, deposits & smart nightly-rate suggestions built in; no OTA commission and no per-booking fee from us
  • Rooms, rates & availability synced with Booking.com, Airbnb & 60+ OTAs — a villa sold anywhere closes everywhere
  • Your own website listed next to Booking.com on Google — commission-free, via Google free booking links
  • Occupancy, F&B-per-guest, ADR and the cost of every dish in one dashboard
Company Brain

Your resort on autopilot — you stay in control

It reads every folio, shift and store — flagging the poolside spend you’re missing, the rate you left on the table, and the stock quietly walking out the back.

It works the back office the way a seasoned operator would — every day, across every number. It drafts the fix and does the busywork; nothing touches your menu, prices or bookings until you approve. It proposes. You dispose.

Watches
Every order, shift, folio and store — 24/7, so nothing slips past.
Flags
Where money is leaking and what to fix — in plain language, with the numbers.
Acts
Drafts the action and handles the busywork — you approve with one tap.

The Rainmaker

Your AI revenue manager — it knows what tonight is worth, on every channel

Built on Rate Intelligence and the new Channel Manager: it reads your booking pace, comp set and event calendar, then prices every night across your direct site and every OTA — within guardrails you set, acting only as far as it has earned your trust.

One login, one bill

Replaces the stack you're paying for now

Most resorts run on six or more separate subscriptions that barely talk to each other. FullGuest does the lot — so you cut cost, cut logins, and finally get every number in one place.

POS & QR ordering
Built in
Property management (PMS)
Built in
Booking engine & channel
Built in
Spa / activity scheduling
Built in
Inventory & central kitchen
Built in
Staff scheduling
Built in
Analytics / BI
Built in
AI phone & reviews
Built in
One subscription. Set up in a day, not a quarter.

See It In Action

Real scenarios showing how FullGuest transforms the guest experience

1

Poolside Paradise

Pool Lounger 23
1
Guest scans QR on lounger umbrella
Menu loads instantly in their language (German)
2
Types "Something refreshing, not too sweet"
AI suggests Virgin Mojito, Coconut Water, Fresh Lime Soda
3
Orders Virgin Mojito + Club Sandwich
AI: "Add our signature guacamole for $3?" → Guest agrees
4
Order confirmed
Kitchen sees: "Pool - Lounger 23" with photo reference
Outcome
Delivered in 12 mins. Guest never left their lounger. Ticket increased by $3.
2

Villa Breakfast

Beachfront Villa 7
1
Guest wakes up, scans room QR
Breakfast menu with "Good morning!" greeting
2
Types "Full English but no beans, eggs scrambled"
AI confirms customization: "Full English, no beans, scrambled eggs"
3
Adds "Deliver at 8:30 AM to the terrace"
Scheduled order with location noted
4
Order placed
Kitchen sees timeline, prepares for 8:30 delivery
Outcome
Complex customization handled perfectly. No phone calls, no miscommunication.
3

Poolside Service Request

Pool Cabana 8
1
Guest scans QR and taps "Services"
Service categories: Towels, Housekeeping, Spa, Maintenance
2
Requests extra pool towels and sunscreen
AI confirms: "2 pool towels and sunscreen to Cabana 8"
3
Also asks "Can I book a massage at 3 PM?"
AI checks spa availability, confirms 3 PM slot
4
All requests submitted
Staff see requests with exact cabana location and priority
Outcome
Towels delivered in 5 mins, spa booked — guest never left their cabana or called anyone.

Key Benefits for Resorts

Everything you need to transform your operations

For Guests

Zero Wait Time

Guests order instantly without flagging down staff or waiting in queues.

Operations

Location Aware

Orders include exact location - "Pool Lounger 12" or "Room 405".

For Guests

95+ Languages

AI converses in guest's native language. No translation menus needed.

For Guests

Guest Service Requests

Towels, pillows, housekeeping, maintenance — guests request anything via chat. No phone calls needed.

For Guests

Instant Menu Expertise

AI knows every ingredient, allergen, portion size & prep method. No more "let me check with the kitchen".

Operations

Optimized Staffing

Staff focus on service, not order-taking. Cover more ground with same team.

Revenue

AI-Powered Upsells

"Perfect with your steak: our house red?" - Natural suggestions boost tickets 35%.

Operations

Service Request Tracking

Guests track their request status in real-time. Staff see all pending requests with priority and location.

Management

Consistent Experience

Same quality service at pool, room, or restaurant. Brand standards maintained.

Management

Real-Time Analytics

Track popular items, peak hours, revenue by location. Data-driven decisions.

Ready to Transform Your Resorts?

Set up in 15 minutes. Start your free 14-day trial today.