The Hospitality OS — one system for the whole venue
Every system you pay four or five subscriptions for today — ordering, kitchen, rooms, staff, payments — in one place, run by AI that works 24/7. Guests wait half as long and spend ~35% more, while your team focuses on genuine hospitality.
Not ready? Get a free AI menu of your menu — one photo, two minutes, yours to keep.
Two minds on staff
Every module below feeds them both — one AI faces the floor, one faces the office.
AI Captain · guest-facing
Guests scan, chat and order in their own language — 90+ of them. It recommends, upsells (~35% higher order value), takes service requests and books spa slots, 24/7.
Company Brain · owner-facing
Because it owns every module below, it sees the whole venue — margins, staffing, suppliers, regulars — and tells you what to do with the money attached, acting only as far as you allow.
From guest-facing AI to kitchen operations — one platform does it all
Front of House
Not a chatbot — a real AI waiter that answers any question, suggests pairings, takes orders, and handles guest services.
Scan QR, browse, order. No app downloads. Works on any phone.
Table booking with AI slot management. Reduce no-shows with auto-reminders.
Guests speak to order — hands-free, natural conversation. Works alongside text chat in 90+ languages.
Appointments for spa, salon, tours, and more. Timeslot calendar, rescheduling, and no-show tracking.
Rooms & Stays
Reservations, rate plans and calendar, folios, group bookings, guest KYC — the full property management system, in the same login as your F&B.
Commission-free bookings from your own website — live availability, instant confirmation, deposits.
Guests complete pre-arrival check-in from their phone — details and documents ready before they reach the desk.
Room status, turnover queues and inspections — rooms go clean, inspected and back on sale without a radio call.
Blocks, pickups, master folios and travel-agent commissions — weddings, tours and corporate stays in one place.
Rooms, rates and availability synced with Booking.com, Airbnb, Expedia, Agoda and 60+ OTAs. Every booking — direct or OTA — closes availability everywhere, so double bookings stop.
Smart nightly-rate suggestions from your own booking pace, comp set and event calendar — you set the guardrails and approve with one tap.
Your AI revenue manager. It reads booking pace, your comp set and the event calendar, then prices every night across your direct site and every OTA — inside guardrails you set, acting only as far as it has earned your trust.
Back of House
Digital order board with color-coded timers. No more paper tickets getting lost.
Auto-print KOTs and receipts. Supports thermal printers via Bluetooth/WiFi.
Update prices, mark items sold-out, add specials — changes go live instantly.
Housekeeping, maintenance, room service, extra amenities — guests request via AI chat, staff get notified.
Supply every outlet from one commissary — indents, recipe-based production with batch & FEFO tracking, transfer pricing, inter-company GST invoicing, and auto-reorder purchase orders.
Go from paper menu to fully digital in minutes. Organize items by category, add dietary tags, and publish instantly.
Document procedures once and train every shift — staff read or listen in their own language, with read & acknowledge tracking.
Track licenses, certifications, insurance and inspections in one place, with automatic renewal reminders so nothing lapses.
Shifts, time-off, swaps and announcements — coverage tuned to demand, with labor cost against sales.
Recipes, pars, indents and reorder points across outlets — stock counted once, costed everywhere.
Bills, payables, budgets and a live P&L per outlet — every receipt lands where an accountant would put it.
Revenue & Retention
"Would you like garlic bread with that?" — AI suggests add-ons that actually convert.
Happy hour deals, first-order discounts, loyalty points. Track ROI automatically.
"Welcome back! Want your usual?" — Personalization at scale without the effort.
Loyalty rewards, discount coupons, and repeat visit tracking to keep customers coming back.
Paid member programs — dues, benefits, allowances and member rates, sold at the desk or online and redeemed at every touchpoint.
Track stored bottles for returning customers. Records, expiry management, and easy retrieval.
Collect payments directly — no commission, no third-party apps. Guests pay from their phone after ordering.
Revenue, popular items, dayparts, guest trends — the numbers that matter, without spreadsheet work.
Sell tickets for quiz nights, tastings and live sets — guests book from the same QR they order from.
Win-back campaigns, offers and announcements to your own guest list — no third-party ad spend.
Venues
Whether you're a cozy cafe or a 500-room resort, FullGuest adapts to your workflow
Dine-in ordering without the wait
24/7 room service made effortless
Pool, beach, everywhere service
Skip the queue, order from your seat
Fast casual, faster ordering
Pre-orders, custom cakes and production planning
Every outlet on one screen
Appointments and services, simplified
Scale from one location to thousands with confidence
AI auto-translates menus and chats with guests in their native language.
Enterprise reliability for high-volume hotels and restaurant chains.
Optimized for slow networks. Works even in low-bandwidth areas.
Paperless menus and smarter kitchen workflows — good for business and the planet.