For Multi-Zone Cafes & Coffee Shops
Big cafes with multiple seating zones lose orders every hour. Guests on the terrace can’t flag servers inside. Outdoor seating gets ignored during rush. Terrace tables wait 20 minutes for water. FullGuest places a QR at every table — indoor, outdoor, terrace — so guests just chat or talk to order instantly.
Cafes with indoor + outdoor + terrace (or rooftop, garden, courtyard) all face the same problem: staff can’t be everywhere. Outdoor zones get the short end of the stick. Revenue walks out the door because guests can’t get service fast enough.
Place a FullGuest QR at every table — indoor, outdoor, terrace, rooftop, anywhere. Guests scan, chat or talk to the AI Captain, and their order goes straight to the kitchen with exact table location. Your staff focuses on delivering, not order-taking.
Unique QR code for each table in each zone. Indoor, outdoor, terrace, rooftop, garden — every seat gets one. Guests scan and order in 30 seconds. No app, no login, no friction.
Your terrace menu can be different from your indoor menu. Outdoor guests see the outdoor-friendly items (sharing plates, beverages). Terrace can have a smaller breakfast menu. All configurable, all from one dashboard.
Guests can ask anything — "is the cappuccino made with oat milk available?", "something gluten-free?", "what’s light for breakfast?". The AI answers accurately, suggests pairings, and places orders. Not scripted. Actually smart.
Every order arrives with exact table context: "Terrace 7", "Outdoor Window 3", "Rooftop Corner 2". Staff delivers without guessing. During weekend rush, this cuts delivery time in half.
The whole operation
The AI Captain is what your guests see. Behind it is one platform running your floor, your back office and your money — so you stop paying for, and stitching together, half a dozen separate tools.
It watches every cup, batch and shift — flagging the wastage in the pastry case, the loyalty perks that aren’t paying back, and the supplier prices creeping up.
It works the back office the way a seasoned operator would — every day, across every number. It drafts the fix and does the busywork; nothing touches your menu, prices or bookings until you approve. It proposes. You dispose.
One login, one bill
Most cafes run on six or more separate subscriptions that barely talk to each other. FullGuest does the lot — so you cut cost, cut logins, and finally get every number in one place.
Yes. We provide weather-resistant, UV-stable QR stickers and printed tent cards designed for outdoor use. They last 1-2 years in direct sun and are unaffected by rain or cleaning. For terraces and garden seating, we recommend laminated tent cards that can be moved indoors during storms.
The ordering chat is very lightweight and works over 4G. Once the guest opens it, the chat works smoothly even with spotty Wi-Fi. For cafes with major dead zones, we recommend Wi-Fi extenders — but most outdoor cafes work fine without them.
Yes. You can configure outdoor-only items, terrace-only items, or zone-specific menus. For example, your terrace might have a lighter all-day menu while your indoor restaurant has the full menu. Time-based menus (breakfast, lunch, dinner) are also supported.
If a customer moves from indoor to terrace mid-meal (or rain chases them inside), the AI Captain keeps track of their order, and they can ask to be "moved" to a new table. Staff sees the move in the dashboard. Orders continue seamlessly.
Yes, but they do better work. Instead of order-taking, they focus on delivering food, making guests feel welcome, and handling anything that needs a human touch. Cafes report staff satisfaction goes up because they’re not running around taking orders anymore.
One guest at the table can chat with the AI Captain for the whole group: "We’re 5 people, need 2 oat lattes, 1 cold brew, 1 matcha, 1 chai — plus a veg sandwich and a chocolate cake to share". The AI builds the order naturally. Splitting bills is also supported.
Yes. FullGuest has customers across India, Singapore, the Middle East, and other markets. Currency, language, tax, and local payment methods are all configurable. We support INR, SGD, USD, AED, and more.
It scales down perfectly. Our Starter plan at $69/month is aimed at cafes with 20 or fewer tables. Setup takes 15 minutes. Even small cafes benefit from zero language barriers, upselling, and QR-based orders during busy hours.