AI Captain
The AI that answers every guest
Orders, bookings, menu questions and service requests — handled by chat, voice, or a phone call. It knows your whole menu and never takes a break.
AI Captain
Online · 24/7
Capabilities
Not a chatbot. Your best waiter, multiplied.
A real AI that understands context, remembers the conversation, and sells like your best people — at every table, on every call, 24/7.
Natural Conversations
Guests chat like texting a friend. "What's good here?" "I'm allergic to nuts" "Something light for lunch"
Answers Phone Calls 24/7
Your phone line, answered every time — reservations, orders and questions handled even at rush hour or 2am. No voicemail, no missed bookings.
Books Tables & Services
"Any tables at 8 tonight?" — booked mid-conversation. Tables, rooms, spa slots and experiences.
95+ Languages
Auto-detects language. Japanese tourist? Menu appears in Japanese. No setup needed.
Deep Menu Knowledge
Knows every ingredient, allergen, spice level, portion size, and prep method for every dish.
Smart Upselling
"This pairs perfectly with our house wine" — increases order value by 35% on average.
Group Ordering
"We're 4 people, suggest a mix" — AI builds perfect shared meals with variety.
Guest Service Requests
Towels, refills, housekeeping, maintenance — guests just ask, and the right team is notified.
Instant Ordering
From chat to cart to order in seconds. No waiting, no flagging down staff.
Phone answering
Your phone, answered — every single time
Every missed call during the rush is a lost booking. AI Captain picks up your phone line 24/7 — takes the reservation, answers the question, accepts the order — and hands off to your staff when a human should take over.
- Reservations taken mid-rush, after hours, on holidays
- Menu questions answered from real menu knowledge
- Orders accepted and routed straight to the kitchen
- Hands the call to staff whenever it matters
The difference, side by side
Without AI Captain
Static, passive, limited
- Guest waits 5+ mins to place order
- Phone rings out during the rush — booking lost
- "What's in this?" — must call a waiter
- No dietary filtering or suggestions
- Language barriers with tourists
- Upselling depends on staff mood
With AI Captain
Smart, proactive, unlimited
- Order in 30 seconds via chat or voice
- Every call answered — 24/7, even at full house
- Answers any menu question instantly
- "I'm vegan" → perfect suggestions
- Auto-translates to 95+ languages
- AI upsells every order (+35%)
Setup & your team
Trained on your menu in minutes — working with your staff, not instead
Snap a photo of your menu — AI builds the digital menu and learns every dish, price and allergen. Change an item and the Captain knows immediately.
Your staff see everything — orders, bookings and requests flow to the POS, kitchen display and floor view. The AI takes the routine; your team takes the table.
Frequently asked questions
What is FullGuest's AI Captain?
AI Captain is the guest-facing AI of the FullGuest platform. It answers every guest by chat, voice, or a phone call — takes orders, books tables and services, answers menu questions in 95+ languages, and routes requests to the right team. It works 24/7 and knows your entire menu, including ingredients and allergens.
Can the AI Captain answer my restaurant's phone?
Yes. AI Captain answers inbound phone calls 24/7 — it takes reservations, answers questions and accepts orders on your phone line, so a busy Friday rush or an after-hours call never means a missed booking.
Does the AI Captain replace my staff?
No — it works both ways. Guests can self-serve when that's faster, and your staff run the same system from the other side: POS, kitchen displays, floor view, bookings and service requests. The AI takes the routine; your staff take the table.
How long does setup take?
Minutes. Snap a photo of your menu and FullGuest's AI builds your digital menu — items, prices, categories, dietary tags. From that moment the AI Captain knows every dish and can start answering guests.
How much does the AI Captain cost?
It's included in FullGuest's published pricing, which starts at $55/month on yearly plans — there is no separate AI fee. A free digital menu plan is available to start.
Give every guest a Captain
Included in every paid plan — from $55/month on yearly plans, published openly.